PRIVACY POLICY
Mother City Media (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website and services.
1. Information We Collect
We may collect the following information:
Personal details (name, email address, phone number, billing address).
Payment information (processed securely through third-party payment providers).
Business details required for service delivery.
Technical data (such as IP address, browser type, and usage statistics).
2. How We Use Your Information
We use personal information to:
Deliver and manage our services (media buying, hosting, and marketing).
Process payments and send invoices/receipts.
Communicate with clients about their accounts, campaigns, and support queries.
Improve our website, services, and customer experience.
Comply with legal and regulatory obligations.
3. Sharing of Information
We do not sell or rent personal data. Information may only be shared with:
Trusted third-party service providers (e.g., hosting platforms, advertising networks, payment processors).
Regulatory authorities, where required by law.
All third-party partners are contractually obligated to protect your data.
4. Data Storage & Security
We take reasonable steps to protect your personal information from loss, misuse, or unauthorized access.
Payment details are not stored on our servers and are processed securely via third-party payment providers.
Data is retained only as long as necessary to fulfil our services and legal requirements.
5. Cookies & Tracking
Our website may use cookies and tracking tools to improve functionality, analyse traffic, and personalize your experience. You can manage cookies through your browser settings.
6. Your Rights
Under POPIA, you have the right to:
Access, update, or request deletion of your personal information.
Object to the processing of your personal data.
Lodge a complaint with the Information Regulator of South Africa.
7. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us at:
📧 mothercityme@gmail.com
📞 +27827860903